Gov't's delivery of public service unsatisfactory (Saturday, November 15, 2014) pg 29

Majority of respondents in a survey say that they are not satisfied with the government’s delivery of public services, including electricity, health care, education, water and sanitation, and road maintenance.

However, a Deputy Minister of Communications, Mr Felix Kwakye Ofosu, has raised issues with some of the views of the respondents, saying the government is on course to improving the delivery of public services in the areas of education, health, sanitation, roads, water, among other amenities.

He said the government had provided educational materials, embarked on water supply projects and initiated a number of health projects to enhance the living conditions of the people.

According to the results of the latest Afrobarometer survey, majority of the respondents evaluated the government as having performed very badly or fairly badly in providing reliable electricity (75 per cent), maintaining roads and bridges (68 per cent), providing water and sanitation services (66 per cent), addressing educational needs (63 per cent) and improving basic health services (61 per cent).

The Afrobarometer is an independent, nonpartisan research project that measures the social, political and economic atmosphere in Africa.

Statistics
Apart from the Upper West Region, majority of the 2,400 respondents in the remaining nine regions (50 to 93 per cent) gave negative ratings to the government on providing reliable electricity.

Similarly, aside from the Northern Region, most respondents interviewed in the other nine regions (51 to 89 per cent) also assessed the government’s effort at maintaining roads and bridges negatively.

Field work for the survey in 291 towns in 177 districts spread across 300 enumeration areas (EAs) in the 10 regions was conducted from May 24 to June 10, 2014.

The period of the survey was at the time when the country’s energy sector was on its knees and load-shedding had intensified.

According to the survey, should the government decide to increase its expenditure, Ghanaians’ top priorities for additional investment would be education and health.

However, the respondents appeared divided over whether they were willing to pay higher taxes or user fees in exchange for increased government expenditure on public health care.

Demography of respondents

 
According to the survey, the demography of the respondents was such that respondents between 26-35 years (29 per cent) dominated the survey, followed by 18-25 years (22 per cent) and 36-45 years (21 per cent).

That aside, 48 per cent of the respondents had secondary education, followed by 20 per cent who had primary education, with post-secondary education and those without formal education making up 12 and 19 per cent, respectively.

The Afrobarometer findings on public service delivery have been released as the load-shedding exercise in the electricity sector worsens and the country comes out of the recent cholera outbreak that killed close to 200 people, while the government makes frantic efforts to protect the country from the deadly Ebola outbreak.

In each of the 10 regions, a substantial proportion of surveyed communities lacked sewage systems. The situation, the survey indicated, was worse in the Volta, Upper West, Upper East, Central and Western regions.

The presence of health clinics was lower in the survey communities in the Northern, Western, Brong Ahafo and Volta regions, compared to the national average.

Compared to the national average, the regional averages for the presence of tarred roads in the survey localities in the Greater Accra, Volta, Northern and Upper East regions were lower.

Bribe for service

 
The results also indicated that seven per cent of Ghanaians offered bribe or did a favour in order to access medical care, public school services, identity document and assistance from the police or avoid problems with the police.  

Similarly, six per cent and two per cent also offered bribe to access water, sanitation or electricity services and obtain assistance from the courts, respectively.

Majority of respondents in a survey say that they are not satisfied with the government’s delivery of public services, including electricity, health care, education, water and sanitation, and road maintenance.

However, a Deputy Minister of Communications, Mr Felix Kwakye Ofosu, has raised issues with some of the views of the respondents, saying the government is on course to improving the delivery of public services in the areas of education, health, sanitation, roads, water, among other amenities.
He said the government had provided educational materials, embarked on water supply projects and initiated a number of health projects to enhance the living conditions of the people.
According to the results of the latest Afrobarometer survey, majority of the respondents evaluated the government as having performed very badly or fairly badly in providing reliable electricity (75 per cent), maintaining roads and bridges (68 per cent), providing water and sanitation services (66 per cent), addressing educational needs (63 per cent) and improving basic health services (61 per cent).
The Afrobarometer is an independent, nonpartisan research project that measures the social, political and economic atmosphere in Africa.

Statistics
Apart from the Upper West Region, majority of the 2,400 respondents in the remaining nine regions (50 to 93 per cent) gave negative ratings to the government on providing reliable electricity.
Similarly, aside from the Northern Region, most respondents interviewed in the other nine regions (51 to 89 per cent) also assessed the government’s effort at maintaining roads and bridges negatively.
Field work for the survey in 291 towns in 177 districts spread across 300 enumeration areas (EAs) in the 10 regions was conducted from May 24 to June 10, 2014.
The period of the survey was at the time when the country’s energy sector was on its knees and load-shedding had intensified.
According to the survey, should the government decide to increase its expenditure, Ghanaians’ top priorities for additional investment would be education and health.
However, the respondents appeared divided over whether they were willing to pay higher taxes or user fees in exchange for increased government expenditure on public health care.

Demography of respondents
According to the survey, the demography of the respondents was such that respondents between 26-35 years (29 per cent) dominated the survey, followed by 18-25 years (22 per cent) and 36-45 years (21 per cent).
That aside, 48 per cent of the respondents had secondary education, followed by 20 per cent who had primary education, with post-secondary education and those without formal education making up 12 and 19 per cent, respectively.
The Afrobarometer findings on public service delivery have been released as the load-shedding exercise in the electricity sector worsens and the country comes out of the recent cholera outbreak that killed close to 200 people, while the government makes frantic efforts to protect the country from the deadly Ebola outbreak.
In each of the 10 regions, a substantial proportion of surveyed communities lacked sewage systems. The situation, the survey indicated, was worse in the Volta, Upper West, Upper East, Central and Western regions.
The presence of health clinics was lower in the survey communities in the Northern, Western, Brong Ahafo and Volta regions, compared to the national average.
Compared to the national average, the regional averages for the presence of tarred roads in the survey localities in the Greater Accra, Volta, Northern and Upper East regions were lower.

Bribe for service
The results also indicated that seven per cent of Ghanaians offered bribe or did a favour in order to access medical care, public school services, identity document and assistance from the police or avoid problems with the police.
Similarly, six per cent and two per cent also offered bribe to access water, sanitation or electricity services and obtain assistance from the courts, respectively.

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Majority of respondents in a survey say that they are not satisfied with the government’s delivery of public services, including electricity, health care, education, water and sanitation, and road maintenance.

However, a Deputy Minister of Communications, Mr Felix Kwakye Ofosu, has raised issues with some of the views of the respondents, saying the government is on course to improving the delivery of public services in the areas of education, health, sanitation, roads, water, among other amenities.

He said the government had provided educational materials, embarked on water supply projects and initiated a number of health projects to enhance the living conditions of the people.

According to the results of the latest Afrobarometer survey, majority of the respondents evaluated the government as having performed very badly or fairly badly in providing reliable electricity (75 per cent), maintaining roads and bridges (68 per cent), providing water and sanitation services (66 per cent), addressing educational needs (63 per cent) and improving basic health services (61 per cent).
The Afrobarometer is an independent, nonpartisan research project that measures the social, political and economic atmosphere in Africa.

Statistics
Apart from the Upper West Region, majority of the 2,400 respondents in the remaining nine regions (50 to 93 per cent) gave negative ratings to the government on providing reliable electricity.

Similarly, aside from the Northern Region, most respondents interviewed in the other nine regions (51 to 89 per cent) also assessed the government’s effort at maintaining roads and bridges negatively.

Field work for the survey in 291 towns in 177 districts spread across 300 enumeration areas (EAs) in the 10 regions was conducted from May 24 to June 10, 2014.

The period of the survey was at the time when the country’s energy sector was on its knees and load-shedding had intensified.

According to the survey, should the government decide to increase its expenditure, Ghanaians’ top priorities for additional investment would be education and health.

However, the respondents appeared divided over whether they were willing to pay higher taxes or user fees in exchange for increased government expenditure on public health care.

Demography of respondents
According to the survey, the demography of the respondents was such that respondents between 26-35 years (29 per cent) dominated the survey, followed by 18-25 years (22 per cent) and 36-45 years (21 per cent).

That aside, 48 per cent of the respondents had secondary education, followed by 20 per cent who had primary education, with post-secondary education and those without formal education making up 12 and 19 per cent, respectively.

The Afrobarometer findings on public service delivery have been released as the load-shedding exercise in the electricity sector worsens and the country comes out of the recent cholera outbreak that killed close to 200 people, while the government makes frantic efforts to protect the country from the deadly Ebola outbreak.

In each of the 10 regions, a substantial proportion of surveyed communities lacked sewage systems. The situation, the survey indicated, was worse in the Volta, Upper West, Upper East, Central and Western regions.

The presence of health clinics was lower in the survey communities in the Northern, Western, Brong Ahafo and Volta regions, compared to the national average.

Compared to the national average, the regional averages for the presence of tarred roads in the survey localities in the Greater Accra, Volta, Northern and Upper East regions were lower.

Bribe for service
The results also indicated that seven per cent of Ghanaians offered bribe or did a favour in order to access medical care, public school services, identity document and assistance from the police or avoid problems with the police.
Similarly, six per cent and two per cent also offered bribe to access water, sanitation or electricity services and obtain assistance from the courts, respectively.