Single window module shows positive outcome (May 12, 2016)
Revenue inflows to the Customs
Division of the Ghana Revenue Authority (GRA) rose by 1.66 per cent to GH¢8.7
billion last year, partly as a result of the introduction of the Single Window
System, which streamlined revenue collections at the various ports.
The increment is the first of its
kind in three years and came on the back of substantive dips in collections by
Customs in the past two years.
Data from Customs showed that in
2013 and 2014, the division's collections fell short of its targets by 10.36
per cent and 2.07 per cent respectively but rose to GH¢8.7 billion last year,
thanks to the commencement of the Single Window System by West Blue.
The system ensures that what is
declared is collected in revenue, thereby eliminating undervaluation and
payments, which have been the bane of tax collections at the country's trade
points.
It was introduced in September, last
year, to replace the defunct system, which had been criticised for burdening
importers with numerous procedures while doing little to raise tax collections.
That performance coming on the heels
of the implementation of the National Single Window system in the last quarter
of 2015, the Chief Executive of West Blue Consulting Limited, Mrs Valentina
Sowu Minta, told Graphic Business was a sign of good things to come.
She observed that while revenue
collection targets were of national interest, the goal of the NSW was to
facilitate trade (reduction in time and cost of doing trade business) which
ultimately had significant impact on revenue collection.
National Single Window
After 15 years of working with
destination inspection companies (DICs), Ghana on September 1, last year
dispensed with their services, handing over the task to the Customs Division of
the Ghana Revenue Authority (GRA).
The new regime allows the Customs to
issue Customs Classification and Valuation Report (CCVR), which replaces
the Final Classification and Valuation Report (FCVR) which previously was
being issued by DICs
The decision to implement the NSW
was met with both applause and criticism in equal measure. While more than 500
employees of the DICs lose their jobs, the move is seen as an opportunity to
save the country millions of cedis that went into the coffers of the DICs as
compensation for their technical support.
The new system is being implemented
by West Blue Ghana Limited and GCNet Services, in partnership with other
scanning companies. The computerised concept is meant to ensure a
seamless, efficient and user-friendly e-clearance regime.
The single window concept provides
an opportunity for traders to lodge their documents, including certificates of
origin, invoices, customs declarations and import/export permits, at a single
location (electronically) to be accessed by all regulatory and trade agencies,
instead of traders sending copies of the same documents to different agencies.
The implementation of the system has
led to the development of a modernised environment where the Customs Division
provides a Pre-Arrival Assessment Reporting System (PAARS) to enhance revenue
mobilisation, improve border security and Customs clearance, overcome
duplication across regulatory agencies and promote trade facilitation.
CCVR time drastic cut
Mrs Minta asserted that to date with
PAARS, the trade facilitation objective had been achieved by CCVRs being issued
in up to 2 days (some compliant cases, within 2 hours), whereas that used to
take up to 2 weeks in the previous regime.
“Now, everything is paperless, so
you don’t have to stress yourself in traffic to present manual papers, printing
several copies of the same information.
Now they are able to lodge document
before the arrival of their cargo which should help reduce demurrage because
the compliance issues would have been done prior to the arrival of the
cargo,”she said.
GCNet & West Blue functions
While many criticise the current
system as being nothing different from what GCNet was doing, the West Blue
boss, insisted that her company’s job could not be compared to that of the
former.
“What West Blue did is we helped
customs take over the function of pre-clearance. It has nothing to do with
GCNet’s work. We are also an information technology company and not a
destination inspection company that is one of the fundamental differences.”
GCNet has never done Customs
Classification and Valuation that is customs, job and we provide them with the
tools,” she explained.
The new system has also come under
criticism for not being friendly for computer illiterates since the old regime
was paperwork.
But Mrs Minta said the design of its
system had been made user friendly and intuitive since the company understood
the dynamics of the people it was working with.
“We are familiar with using tablets
and mobile phones. We made the interface very graphical and intuitive. That is
what we build into so that so you don’t have to be IT literate. If you can use
a phone and can read the instructions, you should be able to use it,” she said.
Achievements
On the achievements, the concept was
driven by a vibrant governance structure made up of steering committee,
technical committee and working group.
“It is a major achievement that has
brought all the relevant stakeholders to one table. So that anything that is
implemented is reviewed by all. So you have everybody involved from day one
from inspection right down to management. So it is fit for purpose for
every segment.
If you look at the trade supply
chain, everybody has a mandate, everybody has a role. If you don’t come
together and coordinate, you might introduce efficiencies in your small corner
but creating bottlenecks further down the line,” she added.
E-payment solution
To curtail the challenges of paying
for the import declaration forms, the company also developed an electronic
payment solution.
The platform allows clients to use
multiple modes of payment –mobile for pay for their IDF, visa or mastercard,
e-trasact.
“It is extremely innovative because the CCVR which customs took over from the destination inspection companies is running 24/7 compared to five days a week in the past.
“Now you have 365 days. You can put
in your application at midnight on Saturday, on Monday, you get to the office
and it is done. There was a challenge before and you could not pay, now you can
make that payment and application even on Sunday,” she said.
Comments
Post a Comment